25 days old

Business Systems Analyst, IT Commercial

Revance Therapeutics Inc.
Nashville, TN 37201
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  • Job Code
    137929360
Category: Innovation & Technology
Location: Nashville, Tennessee

Description

Job Summary

The Business Systems Analyst , IT Commercial will be responsible for providing technical guidance and solutions across various commercial applications at Revanc e . They will be responsible for gathering business requirements across Sales, Marketin g , Engineering and Sales Operations and coordinating technical solutions . The Business Systems Ana lyst , IT Commercial oversees the day to day performance , ensures internal customer satisfaction while maintaining and enhancing the performance of the rapidly growing C omm ercial application environment .

Essential Duties/Responsibilities

  • P rovide best practice guidance in the areas of marketing automation, sales force automation, and customer engagement to business team .
  • Analyze current business processes and make recommendations for improvement based on industry trends and professional business knowledge
  • In collaboration with functional teams , this individual will be responsible for identification of the organization's platform needs, solution design and deployment.
  • Will Liaison between b usiness and technical teams to gather business requirements, approve specifications for new functionality and prepare project plans including scheduling, costs, resources and other operational concerns.
  • Improve training and operational procedures within a business to increase efficiency and productivity
  • Provide consultative recommendations for process improvement and efficiencies for the Business Stakeholders.
  • Communicate clearly and professionally with vendors and manage vendor projects that interact with the commercial applications .
  • Support and improve all CRM integrations, including marketing automation, project management and data synchronization.
  • Maintain change management processes including drafting user acceptance testing and training documents.
  • Stay current with emerging CRM trends on Salesforce.com, App technologies and solutions and find ways to recommend innovations to the team and our business sponsors.
  • Work with cross-application technical teams to successfully partner, integrate, troubleshoot commercial Enterprise applications


Education

Minimum Required : BA/BS in computer science or equivalent experience

Preferred: Advanced degree in Computer Science I Engineering I Science or related fiel d

Experience

Minimum Required:
  • 5 + years relevant experience working with Salesforce
  • 2+ years relevant experience working as a business systems/operations analyst

Preferred:
  • 7 + years relevant experience working with Salesforce
  • 5 + years relevant experience working as a business systems/operations analyst


Knowledge, Skills and Abilities

Minimum Required:
  • Salesforce administrat ion
  • Excellent written and verbal communication
  • Strong organization skills

Preferred:
  • Call center solutions
  • Experience with Pardot or other marketing automation solutions
  • Sales enablement solutions
  • Project management






PI137929360

Posted: 2021-05-28 Expires: 2021-06-28

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Business Systems Analyst, IT Commercial

Revance Therapeutics Inc.
Nashville, TN 37201

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