21 days old

Customer Experience Representative

Amare Global
Irvine, CA
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  • Job Code
    Customer Experience

Imagine yourself working for a company that shares your passion about how nutrition impacts mental wellness as well as overall health. We create a holistic mental wellness platform that connects a purpose-driven community of passionate people.

Your role is critical to providing our Wellness Partners and customers with the best experience possible. This team is responsible for protecting our culture and cultivating our community. Be Well and Make a Difference!


We need you to

  • Have endless curiosity: You are an active listener, who asks the right questions, so that you can accurately answer your partners' questions
  • Be an agent of improvement: You recognize and communicate information that will allow us to consistently improve customer experience
  • Use your super powers: You can capture and anticipate customer needs
  • Navigate the Amare Matrix: You must possess proficient computer skills
  • Know you are Limitless: You are capable of logical and critical thinking in complex situations

Requirements

  • Min 3 years experience as a customer service phone rep, but please leave your preconceived notions of what customer service is behind, because you will be expected to do things the Amare way
  • Spanish or French bilingual
  • Bachelor’s degree in Communications or related field highly desirable


We hope that

  • You have an entrepreneurial spirit which translates to operating as if Amare is your company
  • You are obsessed with improving your personal skills, learning every day, and embracing new technology
  • You love feedback and are a genuine team player

Benefits

  • Medical (HMO, PPO, and HSA options)
  • Dental PPO
  • Vision
  • Generous employer contribution
  • Cafeteria Plan (Medical, Dental, Vision deductions pre-tax)
  • 401k Plan with employer match
  • Company Paid Survivor Beneifts
  • Company Paid Income Protection Benefits
  • Company Paid Employee Assistance Program
  • Flexible Spending Account (FSA) - Healthcare and Dependent Care
  • Paid holidays


Just a few perks

  • Access to onsite gym free of charge
  • Complimentary gym classes, such as yoga, spin, mini boot camps
  • Stocked kitchen
  • Zagster bikes on campus
  • Employee discounts
  • and much more..



Posted: 2019-04-03 Expires: 2019-05-03

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Customer Experience Representative

Amare Global
Irvine, CA

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