9 days old

Customer Experience Representative

Amare Global
Irvine, CA
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  • Job Code
    Customer Experience

***Not accepting 3rd party, recruiting agency resumes***


Imagine yourself working for a company that shares your passion about how nutrition impacts mental wellness as well as overall health. Our mission is to create a mental wellness platform of products, programs and people.

Your role is critical to providing our customers with the best experience possible. This team is responsible for protecting our culture and cultivating our community. Be Well and Make a Difference!

We need you to

  • Have endless curiosity: You are an active listener, who asks the right questions, so that you can accurately answer questions
  • Be an agent of improvement: You recognize and communicate information that will allow us to consistently improve customer experience
  • Use your super powers: You can capture and anticipate customer needs
  • Navigate the Amare Matrix: You must possess proficient computer skills
  • Know you are Limitless: You are capable of logical and critical thinking

Requirements

  • 2-4 years experience as a customer service representative (phone rep experience a plus), but please leave your preconceived notions of what customer service is behind, because you will be expected to do things the Amare way.
  • Bachelor’s degree in Communications or related field highly desirable
  • Spanish or French bilingual is a plus

We hope that

  • You have an entrepreneurial spirit which translates to behaving as if Amare is your company
  • You are obsessed with improving your personal skills, learning every day, and embracing new technology
  • You love feedback and are a genuine team player, who share all the same values we do: Love, Integrity, Innovation, Service and Humility

Benefits

  • Medical- HMO, PPO, and Health Savings Account (HSA) options
  • Dental PPO
  • Vision
  • Generous employer contributions
  • 401k Plan with employer match
  • Company Paid Survivor Benefits
  • Company Paid Income Protection Benefits
  • Company Paid Employee Assistance Program
  • Flexible Spending Account (FSA) - Healthcare and Dependent Care
  • Paid holidays
  • Generous PTO Plan

Just a few perks

  • Access to onsite gym free of charge
  • Complimentary gym classes, such as yoga, spin, mini boot camps
  • Stocked kitchen
  • Zagster bikes on campus
  • Employee discounts
  • and much more..


Posted: 2019-09-11 Expires: 2019-10-11

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