Job Summary: This position proactively and courteously solicits Gift Shop sales while assessing and ensuring a respectful, positive, safe and pleasant Garden experience for our members, visitors, and customers, fellow employees and volunteers.

Career Type: Part-time

Compensation: $15.00 per hour

Education/Experience: High School diploma or general education degree (GED) plus a minimum 1-2 years of retail and/or customer service environment. Ecommerce experience and background are required in addition to experience operating point-of-sale software (POS), handling cash transactions, daily sales reporting, and inventory management procedures. The ability to work evenings and weekends is also necessary.

Essential Duties:

• Welcome new and returning customers into the Gift Shop.
• Process customer purchases, exchanges, and returns.
• Proactively seek to be knowledgeable about all aspects of gift shop merchandise.
• Pull damaged or un-ticketed merchandise from the sales floor
• Keep sales floor stocked and cleaned throughout each shift.
• Follow proper Gift Shop opening and closing procedures.
• Provide the accurate cash reconciliation of TAM Retail settlements daily.
• Work positively and collectively with other members of the team.

Other Duties:

• Maintain stock and break room, keeping it in an orderly, efficient, and clean condition.
• Partner with management and team members regarding status of assigned projects.
• Assist Shipping/Receiving to ensure the accuracy of ticketing and receiving new inventory.
• Proactively seek to be knowledgeable about all DBG facilities.
• Provide timely and accurate information and answers to telephone calls coming into the Gift Shop.
• Work with all departments to assure the highest quality experience for all DBG visitors.
• Perform other duties or special projects as requested by management.

Benefits: Major benefits include choice of medical plans, dental, vision and life insurance, medical and daycare Flexible Spending Account (FSA) and Healthcare Spending Account (HSA) ; a generous retirement plan plus paid holidays, vacation, personal and sick time and access to personal lines of insurance. Additional benefits include short-term and long-term disability coverage, an Employee Assistance Program (EAP), an ECO pass and a complimentary Denver Botanic Gardens membership, access to Gardens education classes and summer concert tickets.