16 days old

Gift Shop Representative

Denver Botanic Gardens
Denver, CO 80206
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Job Summary: This position proactively and courteously solicits Gift Shop sales while assessing and ensuring a respectful, positive, safe and pleasant Garden experience for our members, visitors, and customers, fellow employees and volunteers.

Career Type: Full-time

Compensation: $15.45

Education/Experience: High School diploma or general education degree (GED) plus a minimum 1-2 years of retail and/or customer service environment. Ecommerce experience and background are required in addition to experience operating point-of-sale software (POS), handling cash transactions, daily sales reporting, and inventory management procedures. The ability to work evenings and weekends is also necessary.

Essential Duties:

  • Welcome new and returning customers into the Gift Shop.
  • Process customer purchases, exchanges, and returns.
  • Proactively seek to be knowledgeable about all aspects of gift shop merchandise.
  • Pull damaged or un-ticketed merchandise from the sales floor
  • Keep sales floor stocked and cleaned throughout each shift.
  • Follow proper Gift Shop opening and closing procedures.
  • Provide the accurate cash reconciliation of TAM Retail settlements daily.
  • Work positively and collectively with other members of the team.

Other Duties:

  • Maintain stock and break room, keeping it in an orderly, efficient, and clean condition.
  • Partner with management and team members regarding status of assigned projects.
  • Assist Shipping/Receiving to ensure the accuracy of ticketing and receiving new inventory.
  • Proactively seek to be knowledgeable about all DBG facilities.
  • Provide timely and accurate information and answers to telephone calls coming into the Gift Shop.
  • Work with all departments to assure the highest quality experience for all DBG visitors.
  • Perform other duties or special projects as requested by management.

Full-time and Part-time

Major benefits include choice of medical plans, dental, vision and life insurance, medical and daycare Flexible Spending Account (FSA) and Healthcare Spending Account (HSA) ; a generous retirement plan plus paid holidays, vacation, personal and sick time and access to personal lines of insurance. Additional benefits include short-term and long-term disability coverage, an Employee Assistance Program (EAP), an ECO pass and a complimentary Denver Botanic Gardens membership, access to Gardens education classes and summer concert tickets.


Posted: 2021-07-17 Expires: 2021-08-17

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Gift Shop Representative

Denver Botanic Gardens
Denver, CO 80206

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