29 days old

Implementation Consultant

Campus Management
Boca Raton, FL 33433
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  • Job Code
    129342680
Campus Management

The Implementation Consultant is responsible for supporting the entire implementation and training lifecycle for Anthologys CampusNexus Student (CNS). This includes participation in and/or conducting business process review, support for the Principal Consultant or Solution Architect in the definition and design of the client solution, configuring software, training end users on the software and writing functional documentation for delivery to the client, partner with client in validation of migrated data, analyze and troubleshoot issues, provide guidance on issue resolution, help drive adoption, and identify programs gaps/issues. The consultant must be proactive, self-starting, professional, great communicator, able to travel, willing to work extra hours, and strive for consistent high-quality results.

Essential Functions

  • Assists in the business process analysis and modeling to ensure clients adopt best practices that streamline operations.
  • Participates in the full scope of implementations: analyzing the customers business processes, configuring the CNS application to meet those customers needs, conduct end user training, leads user acceptance testing/training, and provides go-live support.
  • Follows the use of prescribed Anthology implementation methodology, understands key activities and deliverables for both client engagements as well as internal projects.
  • Responsible for documenting current client business processes in order to incorporate into successful solution design and identify gaps or areas of concerns.
  • Drives continuous process improvement in the implementation methodology and best practices.
  • Assists in post go-live service calls and continued training of customers that are live on CNS and serves as advocate for clients.
  • Continuous learning for product release readiness.
  • Participate in company initiatives that drive client success.
  • Submit Time and Expense Reports each week according to company policy.

Job Requirements

Education:

  • Bachelors degree in finance, business administration, information technology, or related field.

Experience:

  • 4 or more years relevant experience working in project teams in software installation/implementation and/or higher education industry experience.
  • Student Information System experience preferred; CampusNexus Student experience is a plus.
  • Financial Aid experience a plus.
  • Relational database management including queries, reporting, and administration desired.
  • Demonstrated experience conducting presentations, conducting one-on-one and/or on-the-job training, classroom training and/or online training.
  • Proficient in all Microsoft Office applications. Experience with project management software preferred. Previous experience with other software applications such as database and reporting programs preferred.
  • Ability to quickly learn new technologies in order to explain all Anthology products and services.
  • Software troubleshooting skills required.
  • Proven effective listening skills required.
  • Demonstrated ability to work in team and matrixed environment.
  • Clear, effective oral and written communication skills.
  • Ability to speak, read, and write Spanish is a plus.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

PI129342680
Posted: 2021-01-27 Expires: 2021-02-27

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Implementation Consultant

Campus Management
Boca Raton, FL 33433

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