13 days old

Infrastructure Technical Lead

Brighthouse Financial
Charlotte, NC 28277
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  • Job Code
Req Id: 3108
Job location: Charlotte, NC, US, 28277

Brighthouse Financial is on a mission to help people achieve financial security. As one of the largest providers of annuities and life insurance in the U.S., we specialize in products designed to help people protect what they've earned and ensure it lasts. We are built on a foundation of experience and knowledge, which allows us to keep our promises and provide the value they deserve.

At Brighthouse Financial, we're fostering a culture where diverse backgrounds and experiences are celebrated, and different ideas are heard and respected. We believe that by creating an inclusive workplace, we're better able to attract and retain our talent, provide valuable solutions that meet the needs of our advisors and their clients, and deliver on our mission of helping more people achieve financial security. We're se eking passionate, high-performing team member to join us. Sound like you? Read on.

How This Role Contributes to Brighthouse Financial:

The Infrastructure Technical Lead is an integral part of the Infrastructure Delivery team. They are responsible for delivering both business-related projects as well as internally created Infrastructure initiatives in a timely manner. The Infrastructure Technical Lead will be accountable for following the process set forth by the Infrastructure Delivery team, adhering and upholding architectural standards, and following the organization's Technology Delivery process. They are responsible for bringing their technical background into the Project Management world and ensuring all delivery documentation is complete and readily available for audit review.

Work Location:

To protect the health and safety of our employees, our offices are closed until at least September 2021. When our offices reopen, the individual hired for this role will be based in our Charlotte, NC office.

Key Responsibilities:

The Infrastructure Technical Lead will ultimately be accountable for their portfolio of assigned projects and managing their time effectively. They will coordinate with all relevant parties across IT and on the vendor side to gather and document all engineering related requirements as well as organize this information in the team's central repository of work. They will track their portfolio using's Brighthouse Financial's standard project management tool and provide status updates on a regular basis to both the delivery lead as well as their IT delivery stakeholders.

Primary duties include, but are not limited to:
  • Maintaining portfolio of concurrent project responsibilities
  • Documenting requirements and coordinating the creation of design engineering documentation from a finalized, and approved, solution architecture
  • Coordinating with internal and vendor Project Managers and SMEs for technical review sessions
  • Scheduling, leading, and testing environmental changes to ensure successful completion and delivery of required Infrastructure services
  • Providing regular status reports to Project/Solution Owners as well as Infrastructure leadership
  • Troubleshooting technical obstacles with external vendors and internal resources
  • Providing input and feedback to project teams on technical capabilities in the current state environment
  • Procuring delivery sign-off from IT delivery stakeholders and solution architects

Essential Business Experience and Technical Skills:
  • 10-12 years of experience in Infrastructure services as a technical Project Manager/Engineer with 2+ years of leadership experience
  • Working knowledge in the following infrastructure domains:
    • Networking - VPN, MPLS, Cloud Peering, Routing, WAN/LAN
    • Security Services - SSO, DLP, Firewalls, Endpoint Protection
    • Application client packaging and configuration for workstation and mobile devices
    • Familiarity with IAAS platforms such as Amazon Web Services, Microsoft Azure, and IBM SoftLayer
    • Office 365 suite (Outlook, Skype for Business, SharePoint etc.)
  • Works well in a team environment and can leverage resources where required
  • Excellent independent problem-solving skills
  • Excellent organizational skills and attention to detail
  • Project Management certification is preferred but not required
  • Hands on experience with Equinix Cloud Exchange or other cloud peering exchanges a plus

Our Benefits:
  • Time Off: Minimum of 20 days of paid time off and 13 paid company holidays per full calendar year, plus paid volunteer time
  • Financial Benefits: 401(k) savings plan with up to a 6% annual match and 3% annual company nondiscretionary contribution of eligible compensation, annual incentive plan, and employee stock purchase plan
  • Family Focus: Up to 16 weeks of paid leave for new parents, back-up care program, dependent care flexible spending account, and adoption and surrogacy assistance
  • Health and Welfare: Competitive medical, vision and dental plans, plus tax-free health savings accounts with potential company contributions up to $1,000 per family
  • Wellness Programs: Wellness incentive platform, employee assistance program, financial counseling services, fitness center discounts and more
  • Life & Disability Benefits: Company-paid basic life insurance and short-term disability


Posted: 2021-03-29 Expires: 2021-04-29

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Infrastructure Technical Lead

Brighthouse Financial
Charlotte, NC 28277

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