9 days old

Repair Training Instructor

MSA, The Safety Company
Cranberry, PA 16066
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MSA, The Safety Company

Repair Training Instructor

US-PA-Cranberry Twp

Requisition ID: 2021-4840
Type: Full-Time
# of Openings: 1
Category: Marketing


For more than 100 years, our passionate mission of safety empowers us to protect lives.

MSA Safety is a global leader in the development of safety equipment and pioneering technology that helps protect people and facility infrastructures around the world. We are committed to providing the latest in innovative, best-in class safety solutions that feature integrated systems capability and allow our customers to return safely to their families and friends. Every day our customers place their lives in our hands. In response, we provide them with protection they can trust. It is gratifying to lead the way as a source of inspiration. Would you like to join our team of more than 5,000 employees world-wide dedicated to this purpose? We hope so.


This position is responsible for delivering MSA Confined Space, Safety at Heights, and Latchways Level 2 training and similar certified training programs to MSA end customers and channel partners. Classes will be conduct at the customer locations throughout North America as well as at MSA facilities. Specific responsibilities include, but are not limited to:

  • Travels to customer or MSA locations to present MSA certified training programs. Programs include lectures, slideshows as well as individualized hands-on instruction utilizing products, training aides, training apparatus, tools and test equipment.
  • Communicates with end customers, channel partners or MSA sales staff to promote, schedule and confirm training classes.
  • Utilizes service center lists or other means to obtain contacts for promotional emails and calls
  • Provides quotations for training as needed. Adjusts schedule to meet changing customer needs.
  • Works with peers and others to help develop new training programs or revise existing program content. Provides content edits and/or drafts for program documentation, agendas, presentations, web pages and marketing collateral as needed. Provides customer feedback received to aid in program improvements. May assist in researching new training programs.
  • Maintains training equipment in good working order for training classes. Orders additional product samples, components, tools and test equipment and provides service as needed to keep training equipment current, complete, in working order and in sufficient quantity to provide quality hands-on exercises for classes.
  • Provide technical support to the community of trained personnel or internal MSA staff either via telephone, email or in person.
  • Assists with product service bulletins, notices or program updates.
  • Assists in the distribution of technical updates and in sharing voice of customer. May provide training support for product enhancements or user notices.
  • Gives detailed work instructions and/or useful training demonstrations.
  • Up to 80% travel required.


Special Knowledge, Skills and Abilities Required:

  • Strong verbal and written communication and presentation skills with internal and external customers.
  • Fluent with PC Business application software such as Word, Excel & Power Point.
  • Strong organizational and time management skills.
  • Committed to building and maintaining customer loyalty.

Special Knowledge, Skills and Abilities Preferred:

  • Strong mechanical aptitude.

Education and Experience Required:

  • Experience delivering training programs, preferably with a focus on safety or product repair and maintenance procedures.
  • This role is posted at two levels:
    • Level 1: Associates Degree and 2 - 5 years experience delivering training programs, preferably with a focus on safety topics.
    • Level 2: Bachelors Degree and 5+ years experience delivering training programs, preferably with a focus on safety topics.

Education and Experience Preferred:

  • Experience with the service & support of safety equipment including confined space, fall protection, head protection, and gas detection instrumentation with demonstrated troubleshooting and support capabilities.
  • Experience with training program development and promotion.

MSA is committed to the principles of equal employment opportunity and to providing a workplace that is free from unlawful discrimination. As such, it is MSA's policy not to discriminate against any employee or applicant for employment on the basis of the person's age, color, creed, disability, ethnicity, race, religion, gender, marital status, sex, sexual orientation, gender identity, national origin, citizenship status, veteran's status, genetic information, political affiliation, disabling condition, or any other category protected by applicable federal, state, or local law. MSA also makes reasonable accommodations for individuals with disabilities who are otherwise qualified to perform a job unless such accommodations would impose an undue hardship.

If you are an individual with a disability and need an accommodation to assist you in navigating this career site, let us know.Contact Us MSA is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans.


Posted: 2021-07-15 Expires: 2021-08-15

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Repair Training Instructor

MSA, The Safety Company
Cranberry, PA 16066

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